Navigating Etsy Orders Marked as Gifts: Your Action Guide

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February 8, 2024

Receiving an order on Etsy with the note 'marked as a gift' can be perplexing for new and experienced sellers alike. When this happens, take a deep breath and remember, it's usually a simple request from the buyer to omit the price or an invoice in the package. No need to start gift-wrapping just yet, unless the customer explicitly requests a gift message, which is a different feature altogether.

Understanding 'Marked as a Gift'

Typically, when an order is marked as a gift, it signifies the buyer's desire to send the item directly to the recipient without revealing the cost. This doesn't necessitate any extra decorative measures on your part—unless the buyer also includes a gift message.

Etsy Settings and Invoices

Etsy's platform allows you to configure settings to automatically exclude prices on receipts for gift orders. Conserving paper and reducing waste is beneficial here, as customers can access invoices via their Etsy account or email. Therefore, Skip including a paper invoice to streamline your process and promote sustainability.

Including a Gift Message

Should a customer request a gift message, fulfilling this wish is quite straightforward. Consider attaching the printed message to a simple, cost-effective gift tag included in the parcel. This approach meets the client's needs without requiring impeccable handwriting or extravagant materials.

Offering Gift Wrapping Services

Gift wrapping, on the other hand, is a separate paid service. View it as an additional product, and ensure you're profiting from this offering without incurring excessive costs. Simple, elegant packaging such as an upgraded box can suffice, and always account for any potential increase in shipping expenses due to the larger package size.

The key takeaway for Etsy sellers is not to overthink when an order is marked as a gift. Streamline your process, stay cost-effective, and focus on satisfying both the buyer and the recipient with a thoughtful presentation of the ordered items—price tag free and, if requested, with a heartfelt printed note.

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Frequently Asked Questions about Etsy Orders Marked as Gifts

Do I need to gift wrap an order on Etsy if it is marked as a gift?
No, marking an order as a gift on Etsy typically means the buyer doesn't want a price tag or invoice included in the package, not that it must be gift-wrapped. Only include gift wrapping if the service is requested and paid for separately by the buyer.
How should I handle gift messages for Etsy orders?
When a buyer includes a gift message, you can print it out and attach it to an affordable gift tag before placing it in the parcel. You don't need to handwrite the message unless you prefer to add a personal touch.
Is it necessary to include a paper invoice with Etsy orders?
No, it's not necessary to include a paper invoice with Etsy orders, especially for gifts, as customers can access their invoice through their Etsy account or email. This also supports eco-friendly practices.
Should I adjust postage prices for gift-wrapped packages?
Yes, if your gift wrapping options involve larger or bulkier packaging, do adjust the postage prices accordingly to cover the increased postage costs.

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